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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Wilcox

July 15, 2026

5  out of  5
rating by Daniel Wilcox
"You guys are awesome!"
We responded:
"Thanks Daniel. We also have awesome customers, thank you for choosing Josh Carter State Farm."
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Rob Srnka

July 10, 2026

5  out of  5
rating by Rob Srnka
"Came in, took me right away. Answered all my questions."
We responded:
"Thanks for the review, Rob. We appreciate your business!"
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Julianna Turoski

July 10, 2026

5  out of  5
rating by Julianna Turoski
"Josh Carter’s State Farm office has gone above and beyond . Always!!! Unfortunately, my 2005 Toyota Matrix needed a tow more than once. This agency called the tow company, arranged for a tow, direct billed to insurance company. A special shout out to Amanda and Jill. Lifesavers!!!"
We responded:
"Great to hear that our team is going above and beyond. Thank you for trusting Josh Carter State Farm with your auto insurance needs."
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Mark Dessort

July 7, 2026

5  out of  5
rating by Mark Dessort
"It's been a pleasure working with state Farm all these years. I never had a bad experience. Keep up the good work 👏"
We responded:
"We are grateful for your kind words. Thank you for trusting and choosing Josh Carter State Farm Agency with all your insurance needs."
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Bryant Fluette

July 6, 2026

5  out of  5
rating by Bryant Fluette
"Very helpful"
We responded:
"Thanks Bryant, we appreciate your business!"
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Suzanne

July 1, 2026

5  out of  5
rating by Suzanne
"Great people!"
We responded:
"Thank you, we appreciate your business!"
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David Helgeson

June 30, 2026

5  out of  5
rating by David Helgeson
"I've had a great experience working with Josh Carter and his team at State Farm. While they can't control the rising cost of insurance, they've always taken the time to explain why rates change and what factors are affecting my policies. I truly appreciate their honesty, transparency, and willingness to answer my questions so I can make informed decisions.

What really sets Josh and his team apart is their personable, caring approach. They treat you like a valued client, not just another policy number, and they're always responsive and willing to help. I highly recommend Josh Carter and his State Farm office to anyone looking for knowledgeable, trustworthy insurance professionals."
We responded:
"Thanks David, we really appreciate the great feedback. Thank you for trusting us with your insurance needs, we thank you for your business!"
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Ross Krings

June 26, 2026

5  out of  5
rating by Ross Krings
""Josh and his team are absolutely top notch. From day-to-day service and communication to handling a real claim situation — we hit a deer last October — Josh, Jill, Amanda, and the rest of the team were fantastic every step of the way. But what really sets them apart is how much they invest in the local community. They've shown up for our family in ways that go well beyond insurance, and that means a lot. You never really know how good your agent is until you actually need them, and the Josh Carter Agency passed that test with flying colors. Highly recommend!""
We responded:
"Thanks Ross! It's always great to hear exceptional feedback like this. We appreciate your business, thank you for choosing Josh Carter State Farm!"
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C Ra

June 10, 2026

5  out of  5
rating by C Ra
"I was paying around $230 to $240 with Progressive and got tired of rates going up for no reason—even after 7 or 8 years with them at their top tier. You don’t get a real rep with them. Just someone juggling a thousand accounts, answering from home with dogs barking in the background. It felt disconnected.

Then I reached out to State Farm. Jack from Josh Carter’s office followed up fast, matched my current coverage, and actually sat down with me in person. We talked through not just auto insurance, but life and disability too. It was an honest, focused conversation about how to really protect myself.

The best part? State Farm is local. I’m not getting hit with rate hikes because of disasters in other states. I’m dealing with people here, who know the area, and who care about what I need.

Big thanks to Jack. He was professional, personable, and easy to talk to. Kept eye contact, listened, and was sharp through the whole thing. Appreciate the way he handled everything, felt more like a partner than a salesman."
We responded:
"This is amazing feedback and great to hear! Thank you for your review and for choosing Josh Carter State Farm, we appreciate your business."
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Miguel Calderon

June 4, 2026

5  out of  5
rating by Miguel Calderon
"They are always there when you need them! No matter if it's the weekend, they manage to help you out. They always respond on time and meet your needs—even adding coverage for special cases, if necessary."
We responded:
"Thanks Miguel, we appreciate your kind words. Thank you for your business."
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Samantha Schoenhaar

June 3, 2026

5  out of  5
rating by Samantha Schoenhaar
"Josh and his team have been an absolute pleasure to work with. Megan was extremely helpful and everything was made very easy for us to get insured. Highly recommended working with them for your insurance needs too!"
We responded:
"Thank you for the 5-star review, Samantha! Here on State Farm Agent Josh Carter’s Team, we are proud to serve our community and appreciate your recognition. "
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John Harvey

June 3, 2026

5  out of  5
rating by John Harvey
"Let’s start by saying the boss Always buys lunch! Forgive our delay on this review as we just returned from our road trip to New England, knowing we were in Good Hands all the way. Our State Farm review must include Craig Te Ronde and His crew. Craig was my co worker in the Neenah public schools and we became State Farm customers when Craig stepped out on his own. He rescued us from high rates on fast cars.
Through these many years our State Farm reps have offered seamless quality service in so many ways.
We decided to give our 5 star review at this moment to….Diana Hamstra!

Best regards to Josh."
We responded:
"John, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Josh Carter’s Team here in our Neenah office. "
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Jordan Fritsch

June 1, 2026

5  out of  5
rating by Jordan Fritsch
"We were looking to switch from our old insurance company as we had outdated policies and our original agent had left the industry. We met with Josh and he provided a detailed review of our current policies and how State Farm could improve our coverage. Based on Josh's advice, we now feel adequately covered for the costs. Josh is knowledgeable to work with and flexible in scheduling to meet our needs. He understood what we were looking for and answered all of our questions."
We responded:
"Thanks so much for the wonderful feedback and thank you for the review. We appreciate you choosing Josh Carter State Farm for your auto and home insurance needs."
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Tricia Staffeld

May 30, 2026

5  out of  5
rating by Tricia Staffeld
"Josh Carter is an amazing supporter of NHS Baseball! The Booster Club wants to THANK JOSH for his donations to help make Alumni Day a success today! A great example of COMMUNITY!!! ⚾️🚀"
We responded:
"Thank you Tricia. It's great to be a part of this community!"
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Gary Herzfeldt

May 30, 2026

5  out of  5
rating by Gary Herzfeldt
"Josh has been a great agent for us. He makes sure our coverage is what we need each year. We had a claim a few years ago and Josh was awesome through the whole process.

Not only is he a great agent he gives back to the community. He's a big sponsor if high school and youth sports in Neenah.

I would recommend Josh Carter for anyone looking for an insurance agent."
We responded:
"Thank you for the kind words Gary. We appreciate your business!"
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Sharon Hellengreen

May 30, 2026

5  out of  5
rating by Sharon Hellengreen
"Thank you so much for your continued support of Neenah High school baseball! We appreciate all you do for our program from game day sponsorships, alumni day and golf outings! We appreciate you!"
We responded:
"We are always happy to support Neenah High School Baseball and all the other great programs at NHS."
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Tyler Fitzgerald

May 30, 2026

5  out of  5
rating by Tyler Fitzgerald
"Great people"
We responded:
"Thanks Tyler!"
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Deb Rohrkaste

May 30, 2026

5  out of  5
rating by Deb Rohrkaste
"Wow! Diana Hamstra went above and beyond in helping me with my account. She not only took care of the issue, but called me back and texted as a follow-up. Thank you, Diana for the top-notch service!"
We responded:
"Great to hear this amazing feedback about Diana. We think she is great too. Thank you for choosing Josh Carter State Farm Insurance. "
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annie deschaine

May 27, 2026

5  out of  5
rating by annie deschaine
"Josh and his staff were great to work with. Not only did they save us money for our insurance needs, but their customer service is top-notch. I will definitely be recommending them to my friends and family."
We responded:
"Thanks Annie! We are super excited about your feedback and as excited to help anyone you refer. "
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Kyle Thyssen

May 21, 2026

5  out of  5
rating by Kyle Thyssen
"They have always been super friendly and helpful when I need something for my home or my vehicle! Would highly recommend them any day of the week!"
We responded:
"Thanks Kyle! We love it when customers recommend us to their friends and family. Thank you for choosing Josh Carter State Farm."
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Evan

May 18, 2026

5  out of  5
rating by Evan
"Always helpful when I call or text and willing to answer questions! Makes it easy to manage my insurance."
We responded:
"So glad to hear we can make insurance easy. Thank you for your business!"
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Teri Linskens

May 14, 2026

5  out of  5
rating by Teri Linskens
"Josh and his team are always helpful, friendly and knowledgeable. They are quick to respond and willing to listen. Great service every time!"
We responded:
"Thanks Teri! We appreciate your business! "
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Mary Duerstock

May 13, 2026

5  out of  5
rating by Mary Duerstock
"jill was magnificent to work with. Handled my problem expeditiously. Great lady"
We responded:
"Thanks Mary, we think Jill is amazing too! Thank you for choosing Josh Carter State Farm."
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Andrew Weiblen

May 13, 2026

5  out of  5
rating by Andrew Weiblen
"Amazing people to work with. Made insuring motorcycle and other vehicles very easy."
We responded:
"Thank you for the review. We are glad you chose Josh Carter State Farm for your auto and motorcycle insurance."
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Lori

May 7, 2026

5  out of  5
rating by Lori
"Diana was very helpful in a recent phone conversation. She recommended changing a policy to be paid quarterly instead of a yearly payment, and that eased my anxiety about paying a larger, lump sum."
We responded:
"Thanks for the review Lori. Glad Diana was able to have a great solution for you. Thank you for your business!"