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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stacy Vander Velden

July 28, 2025

5  out of  5
rating by Stacy Vander Velden
"Jack was so helpful and knowledgeable."
We responded:
"Thank you for the kind words. We appreciate your business!"
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Jason Novak

July 25, 2025

5  out of  5
rating by Jason Novak
"Jack took the extra time to walk through & explain things to help us find much better coverage and pricing."
We responded:
"Thanks for the review and for trusting Jack and Josh Carter State Farm!"
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Aaron Reahm

July 23, 2025

5  out of  5
rating by Aaron Reahm
"I had a meeting recently with Jack and it was great. I’ve never had a meeting like it and I left with a better understanding of my current policies and policies that may be needed in the future. Jack was very polite and professional."
We responded:
"We are very pleased to hear about your remarkable experience. Thank you for choosing Josh Carter State Farm."
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Dawn Phelps

July 17, 2025

5  out of  5
rating by Dawn Phelps
"Jack had a ton of knowledge and information"
We responded:
"Thank you for your business, Dawn!"
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Meghan Bucholtz

July 7, 2025

5  out of  5
rating by Meghan Bucholtz
"Extremely easy to communicate with. Felt he had my/my family’s best interest at heart. Did not feel pressured or rushed at any point in the process."
We responded:
"Very glad to hear you are happy with your experience with Josh Carter State Farm. We appreciate your business!"
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God's Child

July 2, 2025

5  out of  5
rating by God's Child
"Jack is awesome!"
We responded:
"Thank you for choosing Josh Carter State Farm!"
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Nitty Gritty

July 1, 2025

5  out of  5
rating by Nitty Gritty
"Amazing at explaining things, made sure I knew what he was talking about and what I was agreeing too."
We responded:
"Glad to hear such positive feedback! Thank you for choosing Josh Carter State Farm."
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Franklin Jaeger

July 1, 2025

5  out of  5
rating by Franklin Jaeger
"Great communicator, made things easy"
We responded:
"Thanks for the review. We appreciate your business!"
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Natasha Svabek

June 28, 2025

5  out of  5
rating by Natasha Svabek
"Jack was great to work with! He answered all of my questions clearly and has been prompt in responding throughout all of our communication. I would highly recommend working with this agency."
We responded:
"Thanks for the great feedback, Natasha and thank you for choosing Josh Carter State Farm!"
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Marjorie Zick

June 19, 2025

5  out of  5
rating by Marjorie Zick
"Jack is very personable. Also very helpful and knowledgeable. He helped me with things not even insurance related. I will recommend him to all my friends and family. You are lucky to have him working with state farm."
We responded:
"Thanks for great feedback Marjorie and thank you for choosing Josh Carter State Farm!"
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Charles Corrigan

June 17, 2025

5  out of  5
rating by Charles Corrigan
"Amazing and informative service. Extraordinarily helpful through the whole process 🙂"
We responded:
"It's always great to hear our customers are having an extraordinary experience. Thank you for your business!"
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Cathy Dorsey

June 9, 2025

5  out of  5
rating by Cathy Dorsey
"Jack went above and beyond to help me get the insurance that was perfect for my needs."
We responded:
"Thank you for the review, Cathy. We appreciate your business! "
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C Ra

May 21, 2025

5  out of  5
rating by C Ra
"I was paying around $230 to $240 with Progressive and got tired of rates going up for no reason—even after 7 or 8 years with them at their top tier. You don’t get a real rep with them. Just someone juggling a thousand accounts, answering from home with dogs barking in the background. It felt disconnected. Then I reached out to State Farm. Jack from Josh Carter’s office followed up fast, matched my current coverage, and actually sat down with me in person. We talked through not just auto insurance, but life and disability too. It was an honest, focused conversation about how to really protect myself. The best part? State Farm is local. I’m not getting hit with rate hikes because of disasters in other states. I’m dealing with people here, who know the area, and who care about what I need. Big thanks to Jack. He was professional, personable, and easy to talk to. Kept eye contact, listened, and was sharp through the whole thing. Appreciate the way he handled everything—felt more like a partner than a salesman."
We responded:
"This is amazing feedback and great to hear! Thank you for your review and for choosing Josh Carter State Farm, we appreciate your business."
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Nicole Meyer

May 19, 2025

5  out of  5
rating by Nicole Meyer
"Truly the best experience!! Jack explained everything thoroughly and made sure I understood everything!"
We responded:
"Thanks Nicole, we are excited to hear you had an amazing experience! "
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Michael Tennie

May 12, 2025

5  out of  5
rating by Michael Tennie
"I met with Jack, and he took a good amount of time to explain my bill so I could understand it and feel comfortable with my decisions. Would recommend to anyone!"
We responded:
"Thanks Michael, we appreciate you choosing Josh Carter State Farm!"
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Nichole Belling

May 9, 2025

5  out of  5
rating by Nichole Belling
"Whiching companies is not something I think of as a pleasant experience, in fact, I try not to think about it at all... like some, probably most, I put off looking into another insurance company after and dealt with the jacked up rate after our son had an accident because it was just a hassle to deal with... then I met Jack at State Farm, he made things easy, worked around my busy schedule and even worked through text message to begin with as I was recovering from an illness and had no voice. Jack didn't chase me down like some sales insurance guys do, trying to up sell things he knew I didn't need. He did tell me about different things State Farm offers and allowed us to make an informed decision based on facts. I feel we made the right choice switching to State Farm, and I'm certain you will too!"
We responded:
"We are very happy to hear this remarkable feedback. Thank for choosing Josh Carter State Farm and thank you for your business!"
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Bill Rachubinski

May 1, 2025

5  out of  5
rating by Bill Rachubinski
"We worked with Jack, with the Josh Carter agency to look at what he could provide us for Home and Auto plans. Jack was easy to work with and showed us what his options were switching to State Farm. We learned a few things and liked the idea of working with a local company. Thank you Jack!"
We responded:
"Thank you for choosing Josh Carter State Farm, we appreciate your business!"
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don dowell

April 30, 2025

5  out of  5
rating by don dowell
"Just had a meeting with Jack Grable and am very satisfied with him as a agent very knowledgable and also saved me some money and better coverage on my home and auto insurance ."
We responded:
"Thank you for choosing Josh Carter State Farm! Glad to hear we saved you money and got you better coverage."
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Dennis Lichty

April 29, 2025

5  out of  5
rating by Dennis Lichty
"Jack at the Josh Carter agency was excellent through the process of switching from a different insurance company to State Farm. State Farm offered excellent rates, providing nice savings compared to our prior company."
We responded:
"Thanks Dennis, we are pleased to hear Jack did a great job for you. We appreciate your business!"
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Carter Szohr

April 23, 2025

5  out of  5
rating by Carter Szohr
"Jack was very honest and thorough throughout the entire process. I would highly recommend him for life insurance!"
We responded:
"Thanks Carter, we appreciate you choosing Josh Carter State Farm for your life insurance plan."
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Quint Lepper

April 22, 2025

1  out of  5
rating by Quint Lepper
"Nothing but lies from Jack. Quoated 118.00 for auto insurance on both my vehicles.then it changed to 138.00.plus was only trying to upsell life insurance.then today wife finds out that its 170 for the auto insurance can’t believe that he lied so much would not recommend this agent if my life depended on it"
We responded:
"Sorry to see your experience didn't go as either of us expected. I reviewed your account and would be happy to discuss the changes that took place causing the premium changes. Feel free to reach out any time. Sincerely, Josh"
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K Johnson (KJ)

April 14, 2025

5  out of  5
rating by K Johnson (KJ)
"Jack was the consummate professional answering all my questions and more. I feel safe knowing Jack has my back!"
We responded:
"Thanks for the review, we appreciate your business!"
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Jessica Gary

April 11, 2025

5  out of  5
rating by Jessica Gary
"Great service and very helpful staff. Amanda helped us find the right coverage for our insurance needs and made the process easy. Highly recommend this agency!"
We responded:
"Thanks Jessica! We appreciate you choosing Josh Carter State Farm."
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Kathleen Hannah

April 10, 2025

5  out of  5
rating by Kathleen Hannah
"Diana knows her job! She answered my questions regarding partial payments with efficiency and respect. So friendly and positive! Instead of offering Chat-like answers, I could tell that the customer is very much her focus. Thank you Diana!!"
We responded:
"Thanks Kathy, it's great to hear Diana is doing an amazing job! We appreciate your business."
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Luke Haase

April 2, 2025

5  out of  5
rating by Luke Haase
"Jack Grable is great! Responsive, communicates well and follows through!"
We responded:
"Thanks Luke! Great to hear Jack is doing a great job! Thanks for your business."